Privacy Policy / 隐私政策
AYW Consulting Pty Ltd ABN 92 169 271 112
Registered Tax Agent No. 2476 7563（注册税务代理编号：2476 7563）
1. Introduction
AYW Consulting Pty Ltd (“AYW Consulting”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information we collect and hold.
This Privacy Policy explains how we collect, use, disclose, store and protect personal information when providing our tax, accounting and related professional services, and when you interact with our website or contact us.
We handle personal information in accordance with applicable Australian privacy laws and our professional obligations.
1.简介
AYW Consulting Pty Ltd（以下简称“AYW Consulting”、“我们”或“本公司”）尊重您的隐私，并致力于保护我们收集和持有的个人信息。
本隐私政策说明，当您使用我们的税务、会计及相关专业服务、访问我们的网站或与我们联系时，我们如何收集、使用、披露、保存及保护您的个人信息。
我们会根据适用的澳大利亚隐私法律以及相关专业义务处理个人信息。
2. Information We Collect
Depending on the services we provide, we may collect personal information including:
your name and contact details;
identification and government-issued information;
Tax File Number (TFN) and other tax-related information;
income, employment and financial information;
bank and investment information;
information relating to rental properties, investments, businesses or other financial affairs;
documents and records provided to us for tax, accounting or other professional services; and
any other information reasonably required to provide our services.
We only seek to collect information that is reasonably necessary for the services we provide or for related administrative and professional purposes.
2. 我们收集的信息
根据我们向您提供的服务，我们可能收集以下个人信息：
您的姓名及联系方式；
身份证明及政府签发的相关信息；
税号（TFN）及其他税务相关信息；
收入、就业及财务信息；
银行及投资信息；
与出租物业、投资、企业或其他财务事项有关的信息；
您为税务、会计或其他专业服务向我们提供的文件及记录；以及
为提供相关服务而合理需要的其他信息。
我们仅会收集提供服务或处理相关行政及专业事务所合理需要的信息。
3. How We Collect Personal Information
We may collect personal information directly from you, including when you:
engage us to provide professional services;
contact us by email, telephone or through our website;
provide documents or information to us; or
otherwise communicate with us.
Where appropriate and authorised, we may also obtain information from third parties, such as government agencies, financial institutions, property managers, employers or other professional advisers.
3. 我们如何收集个人信息
我们可能通过以下方式直接向您收集个人信息：
委托我们提供专业服务时；
通过电子邮件、电话或我们的网站联系我们时；
向我们提供文件或其他信息时；或
通过其他方式与我们沟通时。
在适当并获得授权的情况下，我们也可能从第三方获取相关信息，例如政府机构、金融机构、物业管理公司、雇主或其他专业顾问。
4. How We Use Personal Information
We may use personal information to:
provide tax, accounting and related professional services;
prepare and lodge tax returns, activity statements and other documents;
communicate with you about our services and your affairs;
respond to enquiries from government agencies, including the Australian Taxation Office;
maintain appropriate business and professional records;
comply with legal, regulatory and professional obligations; and
manage and administer our business and client relationships.
We do not use personal information for unrelated purposes unless permitted or required by law, or with your consent where appropriate.
4. 我们如何使用个人信息
我们可能将个人信息用于：
提供税务、会计及相关专业服务；
准备及提交报税表、活动报表（Activity Statements）及其他相关文件；
就我们的服务以及您的相关事务与您沟通；
回复澳大利亚税务局（ATO）等政府机构的查询；
保存适当的业务及专业记录；
履行法律、监管及专业义务；以及
管理和维护我们的业务及客户关系。
除非法律允许或要求，或在适当情况下获得您的同意，我们不会将个人信息用于与上述目的无关的用途。
5. Disclosure of Personal Information / 个人信息的披露
We may disclose personal information where reasonably necessary to provide our services or meet our legal and professional obligations.
Depending on the circumstances, information may be disclosed to:
the Australian Taxation Office and other government or regulatory authorities;
third parties where you have authorised us to obtain or provide information;
other professional advisers involved in providing services to you;
service providers that support our accounting, tax, document management, information technology or other business functions; and
other parties where disclosure is required or permitted by law.
We do not sell personal information to third parties.
5. 个人信息的披露
在提供服务或履行法律及专业义务所合理需要的情况下，我们可能披露个人信息。
根据具体情况，您的信息可能会披露给：
澳大利亚税务局（ATO）及其他政府或监管机构；
经您授权获取或提供相关信息的第三方；
参与为您提供服务的其他专业顾问；
为我们的会计、税务、文件管理、信息技术或其他业务职能提供支持的服务供应商；以及
法律要求或允许披露的其他相关方。
我们不会向第三方出售个人信息。
6. Information Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
Personal information may be stored electronically using accounting, tax, document management, cloud and other secure business systems. Access to personal information is limited to persons who reasonably require access for legitimate business or professional purposes. While we take reasonable measures to protect information, no method of electronic storage or transmission can be guaranteed to be completely secure.
6. 信息安全
我们会采取合理措施保护个人信息，防止其被滥用、丢失、未经授权访问、修改或披露。
个人信息可能通过会计、税务、文件管理、云服务及其他安全的业务系统进行电子存储。我们会将个人信息的访问权限限制在因合法业务或专业目的而确实需要访问该信息的人员范围内。尽管我们会采取合理措施保护您的信息，但任何电子存储或传输方式都无法保证绝对安全。
7. Retention of Personal Information / 个人信息的保存
We retain personal information for as long as reasonably necessary to provide our services, meet our legal, tax and professional obligations, maintain appropriate records and resolve any enquiries or disputes.
When personal information is no longer required, we take reasonable steps to securely dispose of or de-identify it where appropriate.
7. 个人信息的保存
我们会在合理必要的期限内保存个人信息，以便提供我们的服务、履行法律、税务及专业义务、保存适当的记录以及处理相关查询或争议。
当个人信息不再需要时，我们会在适当情况下采取合理措施安全地销毁或去除可识别信息。
8. Access and Correction / 查阅及更正个人信息
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that you believe is inaccurate, incomplete or out of date.
We may need to verify your identity before responding to a request.
8. 查阅及更正个人信息
如果您希望查阅我们持有的有关您的个人信息，或者认为相关信息不准确、不完整或已经过时，您可以联系我们提出查阅或更正请求。
在处理相关请求前，我们可能需要验证您的身份。
9. Privacy Enquiries and Complaints / 隐私咨询及投诉
If you have any questions, concerns or complaints about how we handle your personal information, please contact us:
AYW Consulting Pty Ltd：363 Docklands Dr Docklands VIC 3008 Australia
Phone: 03 9642 7567
Email: info@aywconsulting.com.au
Website: www.aywconsulting.com.au
We will review and respond to privacy enquiries and complaints within a reasonable timeframe.
If you are not satisfied with our response, you may contact the relevant Australian privacy regulator where applicable.
9. 隐私咨询及投诉
如果您对我们如何收集、使用或处理个人信息有任何疑问、担忧或投诉，请通过以下方式联系我们：
AYW Consulting Pty Ltd：363 Docklands Dr Docklands VIC 3008 Australia
电话： 03 9642 7567
我们会在合理期限内处理并回复相关隐私咨询或投诉。
如果您对我们的处理结果仍不满意，您可以在适用情况下向相关澳大利亚隐私监管机构提出投诉。
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices or applicable legal requirements.
The most current version will be published on our website.
10. 本隐私政策的更新
我们可能会不时更新本隐私政策，以反映我们服务、业务运营方式或相关法律要求的变化。
最新版本将发布在我们的网站上。
AYW Consulting Pty Ltd ABN 92 169 271 112
Registered Tax Agent No. 2476 7563
Note：The English version of this Privacy Policy is the primary version. If there is any inconsistency between the English and Chinese versions, the English version will prevail.
注：本隐私政策的英文版本为主要版本。如中英文版本之间存在任何不一致，以英文版本为准。
Comments